A pastel garden, bottled for your journey from Honey Meadows to Sunlit Lilac, creamy Orchids to Blushing Peonies. Each product in this kit is a step closer to a glowing skin.
Travel Kit #1
At Ivy Bloom, we want you to love every product you receive. If for any reason you are not completely satisfied with your purchase, we’re here to help.
Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return, your item must be:
Unused, unopened, and in its original packaging.
In the same condition that you received it.
For hygiene and safety reasons, opened or used products cannot be returned.
To initiate a return, please contact our customer support team at support@ivybloom.com
with your order number and reason for return.
RefundsOnce we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.If approved, your refund will be processed within 5–7 business days and credited to your original method of payment.Shipping charges are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to an error on our part (e.g., wrong item, damaged product).ExchangesWe only replace items if they are defective, damaged, or incorrect. If you need an exchange, please email us at support@ivybloom.comNon-Returnable Items
The following cannot be returned or refunded:
Opened or used products.
Gift cards.
Items purchased during clearance or final sale.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or issue a refund at no extra cost.
